GENERAL TERMS AND CONDITIONS

1.SCOPE AND SUBJECT MATTER OF THE GENERAL TERMS AND CONDITIONS OF BUSINESS
These include all activities of sandroprimus.com (hereinafter referred to as Service Provider/Organiser), such as workshops, retreats, coachings, events, meditation, massages, clearings, self-defence, fitness, personal training and artefacts (arteprimus.ch) and/or unnamed contracts, which are related to the above-mentioned business activities.
The service provider primarily provides chargeable services in the area of the above-mentioned range of services. These General Terms and Conditions (GTC) apply to the purchase of any services by the Participant that are obtained in any way (by telephone, email, online, mobile, etc.) from the Service Provider. A participant is any natural or legal person who uses services provided by the service provider or who has registered with the service provider to receive such services. By using one or more services, the participant irrevocably agrees to the application of these GTC.
Our GTCs also apply in full and in addition/differently for courses abroad.
2. GENERAL
2.1
The following General Terms and Conditions shall apply to all courses, workshops, coachings, individual lessons, private and/or business lessons in the above-mentioned areas, as well as other events. These terms and conditions shall be deemed to be legally binding and accepted by the participant at the latest upon binding registration.
2.2
Amendments to these general terms and conditions are excluded in principle and, in the case of deviating special agreements, shall only be valid if they have been agreed in writing.
Any amendments to the Terms and Conditions agreed in this way shall in any case only be valid for the respective legal transaction, expressly not for follow-up transactions or new registrations after the end of a course, workshop, individual lesson or the respective event. (Comprehensive description in point 2.1, General)
3. SCOPE OF SERVICES
The services include the provision and organisation of courses, retreats, workshops, one-to-one tuition, business courses and workshops at home and abroad in the above-mentioned areas.
4. COSTS, PRICES AND TERMS OF PAYMENT
4.1
The current costs for lessons, private lessons, business lessons, coaching and workshops can be found on the website as well as on brochures and flyers or will be sent in writing upon request.
4.2
Registrations for all offers are legally binding when they are submitted by e-mail or reservation payment. Registrations made by telephone will be confirmed by e-mail. Upon receipt of the confirmation e-mail from the participant, these registrations are also legally binding and can be invoiced. After we have received the registration, we will send the participant a reservation confirmation e-mail and in the following days an invoice for the payment of the offer. The payment date listed there is binding. Non-payment of the course fee does not constitute cancellation.
4.3
Full payment for individual lessons is due before the start of the lesson when the booking is made. Full payment of the offer shall be made before the start of the course. Unless otherwise agreed or stated, payment shall be made in cash or by deposit before the first day.

5. CONDITIONS AND TERMS OF CANCELLATION (REFUND)
5.1

• All prices are exclusive of VAT of 7.7%.
• Time-Stop-1: In case of a valid reason (illness, accident) for the duration of the medical certificate (min. 3 weeks, max. 3 months). The time-stop must be submitted promptly to Sandro Primus by e-mail or post together with a corresponding doctor’s certificate. Once the time credit would be added directly to the agreed duration.
  Sandro Primus will endeavour to offer the alternative services of sandroprimus.com, such as meditation and/or clearing/healing sessions during this time. This energetic/spiritual work supports and accelerates the healing process.
• Time-Stop-2: If Sandro Primus is not able to carry out the offer of sandroprimus.com for valid reasons (illness, accident), a time credit would be added to the agreed time duration for this period.
• Early termination of the contract and corresponding reimbursement can only be granted in cases of hardship, and there is no entitlement to this. Cases of hardship include: prolonged illness (several months) or accident, definitive change of both residence and place of work (further than 40 km from Zurich). The application must be submitted together with a written request for reimbursement and the necessary confirmations, e.g. doctor’s certificate, employer’s confirmation, proof from the residents’ registration office. The remainder of the agreed period of time (hours) will be reimbursed pro rata, provided that the facts at hand, as well as the required documents, are correct.
• The number of hours will be provided with confirmed dates at the beginning of the period and the total benefit will be prepaid before the first hour begins.
• Dates can be rescheduled up to 48 hours in advance between MO and FR by email. Sandro Primus will offer three alternative dates. If no replacement can be found, the lesson will be forfeited.
• Hours of one period cannot be transferred to another period. (Exception: Time-Stop 1 and 2).
• Hours (of the contract) cannot be transferred to other persons.
• Additional lessons can be purchased at any time with advance payment.
• If the quota is used up before the end of the agreement/contract period, the missing hours will be purchased up to the agreed date.
• Preparation by Sandro Primus is free of charge for up to one hour. Additional hours will be charged at the corresponding hourly rate after prior consultation.

• Cancellation can be carried out from 3-year contracts with an annual notice period. For 2-year contracts and above, termination may be effected annually with a six-month period of notice. For full-year contracts, termination can be completed every six months with three months’ notice, and for six-month contracts, termination can be completed at any time with three months’ notice. The planned/confirmed data/time spent in the three-month notice period must be paid for in full, even if they no longer wish to be used.

• The right to make changes is reserved at all times. The place of jurisdiction is Zurich.

5.2 WORKSHOPS
If a participant is unable to attend a workshop, he/she always has the option of finding a substitute. This must be done in writing by e-mail, stating the name/first name and e-mail address of the substitute person.
The waiver or refund of the course fee is regulated as follows:
Cancellation date
up to 2 months before the start of the event
up to 14 days before the start of the event:
less than 14 days before the start of the event: 100% of the course fee.
Lessons not attended cannot be made up and will not be refunded.
refunded. In the event of absence (illness, work commitments, other reasons) or cancellation of the workshop, there is no entitlement to a reduction or refund.
5.3 PRIVATE LESSONS
Cancellations for private lessons will only be accepted if the relevant information is received by e-mail at least 48 hours before the start of the lesson.
5.4
In the event of illness or unforeseen circumstances, the course leader reserves the right to cancel the lesson – even at short notice – or to have a suitably qualified person substitute. Participants will be informed as soon as possible by e-mail or SMS of any cancellation, with the exception of unforeseeable cancellations.
5.5
In order to be able to run workshops/courses under optimal conditions, we set a minimum and a maximum number of participants depending on the event/course. If the number of participants is insufficient, the course will generally not be held and the course fees will be refunded.
Cancellation fee
25% of the course fee
50% of the course fee

6. ABILITY TO PARTICIPATE, PERSONAL RESPONSIBILITY
6.1
Prior to participation in the lessons of sandroprimus.com, each participant must complete a registration form in which the participant declares that there are no health concerns preventing participation in lessons. Self-responsibility and normal mental and physical resilience and condition are required for all courses, lessons, individual lessons, business lessons and workshops. In the case of acute physical or psychological problems, it should be clarified with a doctor beforehand whether the course in question makes sense at this time. For example, meditation courses or clearings can have a healing effect on physical, mental and psychological well-being. However, they do not constitute medical or psychotherapeutic treatments.
6.2
Existing mental or physical health restrictions, but also an existing pregnancy, are to be reported to the course leader at the latest at the beginning of the course/workshop/event. Should a health restriction or pregnancy occur in the course of the course/workshop/event, the course management must be informed immediately.
Each participant takes part in these courses on his/her own responsibility, so that it is also at the discretion of the respective participant to seek medical advice before taking part in the courses/events/workshops. Should a course participant have doubts about his/her health or mental fitness to participate, it is recommended that he/she seek appropriate professional advice before registering.
The participant/customer is aware that there is always a residual risk of injury or sudden health problems during physical training. It is the responsibility of the participant/client to take out appropriate insurance. Claims in connection with this cannot be made against sandroprimus.com.
If a course participant is prevented from attending the course at short notice due to a death within his/her family or due to illness or accident, the course fee for a later date will be credited to him/her on presentation of the relevant receipts. Other reasons for inability to attend do not entitle the participant to a refund of the course fee.
7. LIABILITY
7.1
The organiser sandroprimus.com accepts liability for the proper execution of the courses/events/workshops within the framework of the statutory warranty provisions. Any liability beyond this, in particular under the title of compensation for damages, is expressly excluded. The organisers therefore accept no liability whatsoever, in particular no liability in the event of concealment of any physical or mental ailments which make participation in the events/workshops appear inadvisable.
The course management reserves the right to refuse participants if the course management is of the opinion that the health or psychological requirements for participation in the course are not met. This refusal can also be made at short notice or during an ongoing course.
7.2
Participants use the course facilities and offers at their own risk. No liability is accepted for valuables brought by participants.
7.3
For all courses, events and retreats organised by sandroprimus.com, we exclude any liability for damages incurred. You are therefore responsible for ensuring that you have adequate insurance cover. sandroprimus.com cannot be held liable for theft or loss of items.
7.4
Event beyond the control of sandroprimus.com
In the event of an event beyond our reasonable control, we shall not be liable or responsible for any failure to perform, or delay in performance of, any obligation under these Terms and Conditions and the contractual relationship based thereon. An event outside our control is for example in the following cases:
in the event of strikes, lockouts or other industrial actions by third parties, invasions, terrorist attacks, war, fire, explosions, storms, floods, earthquakes, epidemics, pandemics, other natural disasters, or the failure of public or private communications networks or the inability to use rail, shipping, air, motor or other means of public or private transport.
If there is an event outside our control which affects the performance of our obligations under the Contract, we will notify you at the earliest opportunity.

8. RETREATS / WORKSHOPS in the above-mentioned areas
8.1
Registration and booking
Registration takes place via e-mail or contact form. After the registration has been received, we will send the participant an e-mail confirmation with the bank details for the payment of the offer. The payment date listed there is binding. The registration is binding and obliges payment. Non-payment is not considered a cancellation. If the number of participants is limited, registrations will be considered in the order in which they are received. The date of receipt of the bank transfer shall apply.
8.2
Terms of payment/payment/residual payment
A confirmation of reservation will be sent upon registration. The payment conditions contained therein are binding. If payment is not made by the due date, sandroprimus.com may refuse to provide the services and claim cancellation costs.
8.3
Cancellation conditions/cancellation costs
In the event of cancellation, the following cancellation costs will be charged: up to 60 days prior to departure CHF 500 for retreats abroad. In the event of cancellation at a later date, a refund of the total costs is excluded. The participant has the possibility to name a substitute participant. This must be done at the same time as the cancellation. A processing fee of CHF 100.- will be charged as well as any rebooking costs.
8.4
Withdrawal from company courses
In the case of company training courses, cancellation up to the 15th day before the start of the course is free of charge. Cancellations up to the 8th day before the start of the course will be charged 50% of the course fee. Cancellations later than this will incur the full agreed course fees.
8.5
Programme changes
The programme as well as changes to individual services (accommodation, teachers, means of transport) due to unforeseeable circumstances or safety reasons are expressly reserved and are hereby accepted by the client. In this case, any additional costs will be borne by the participant. sandroprimus.com will endeavour to offer equivalent substitute services.
8.6
Personal and health requirements
Good health and a stable mental condition are required for the offers. The participant participates on his/her own responsibility and undertakes to inform the course management of any physical and/or mental impairments.
If necessary, he/she will seek the advice of an appropriate doctor or psychotherapist before participating. If a participant does not meet the physical or psychological requirements, the leader can exclude the participant from the offer. Any costs etc. incurred in this regard shall be borne by the participant and the price paid cannot be refunded.
8.7
General insurance provisions
For all courses, events, further education, workshops, private lessons and retreats organised by sandroprimus.com, we exclude any liability for damages incurred. You are therefore responsible for ensuring that you have adequate insurance cover. sandroprimus.com cannot be held liable for theft or loss of items. In any case, it is the responsibility of the participants in their country of domicile to have sufficient health/accident insurance with coverage at home and abroad.
8.8
Programme and price changes
Programme and price changes as well as changes in the General Terms and Conditions are reserved.
9. PLACE OF PERFORMANCE, PLACE OF JURISDICTION, APPLICABLE LAW
9.1
The place of performance of all obligations is agreed to be the registered office of sandroprimus.com. The place of performance is therefore Zurich.
9.2
Swiss law shall apply; in the event of any disputes, a Zurich arbitration board shall be consulted in the first instance. In the event of further disputes which cannot be settled by the arbitration board, it is agreed that the respective court in Zurich shall have exclusive jurisdiction within the scope of its respective value jurisdiction.
9.3
Should individual partial provisions of these General Terms and Conditions as well as any individual contracts to be concluded be or become void, ineffective or contestable, the remaining (partial) provisions shall remain unaffected and shall then be interpreted or supplemented in such a way that the intended economic purpose is achieved as closely as possible in legal terms.
9.4
Verbal collateral agreements shall not be made. Amendments and supplements to these GTC’s and all membership contracts must be made in writing.

10. DATA PROTECTION
10.1
The course administration commits itself to treat personal data and information confidentially and not to pass them on to third parties. Excepted from this is the passing on of data to employees and business partners for organisational reasons. Likewise, the participant agrees to treat information about other course participants confidentially.
10.2
Photographs (photo/film) taken by the organiser during the courses may be used and published for the organiser’s own advertising purposes. sandroprimus.com is entitled to retain personal data and use it for its own administrative and marketing purposes. The data will be treated confidentially and will not be passed on to third parties.
10.3
The newsletter is sent using the dispatch service provider ‘MailChimp’, a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the mailing service provider here. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thereby provides a
guarantee of compliance with the European level of data protection (PrivacyShield). The shipping service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and an order processing agreement pursuant to Art. 28 para. 3 p. 1 DSGVO.
The dispatch service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimise or improve its own services, e.g. to technically optimise the dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.
10.4
Privacy policy for YouTube
This website uses plugins from the YouTube site operated by Google. The operator of the site is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
Notice regarding data transfers to the USA (United States of America)
For the sake of completeness, we would like to point out that for users based in Switzerland, there are monitoring measures by US authorities which generally allow the storage of all personal data from Switzerland – which has been transferred to the USA.
This is done without any differentiation, restriction or exception based on the objectives pursued and without any objective criterion that would make it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes that could justify the interference associated with access to these data as well as with their use. Furthermore, we would like to point out that in the USA there are no legal remedies available to the Swiss data subjects that would
access to the data concerning you and to obtain its correction or deletion, or that there is no effective legal protection against general access rights of US authorities. We explicitly draw the attention of the data subject to this legal and factual situation so that he or she can make an appropriately informed decision to consent to the use of his or her data.
We would like to point out to users residing in a member state of the EU that the USA does not have a sufficient level of data protection from the point of view of the European Union.
11. COPYRIGHTS
11.1
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or to the specifically named rights holders. For the reproduction of any files, the written consent of the copyright holder must be obtained in advance.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and possibly to damages.

12. GENERAL DISCLAIMER
12.1
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely excluded, which means that we cannot guarantee the completeness, correctness and up-to-dateness of information, including journalistic and editorial information. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
The publisher may change or delete texts at his own discretion and without notice and is not obliged to update the contents of this website. Use of or access to this website is at the visitor’s own risk. The publisher, its principals or partners are not responsible for damages, such as direct, indirect, incidental, consequential or punitive damages, allegedly caused by the use of this website and consequently assume no liability for such damages.
The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links on this website. The operators of the linked sites are solely responsible for their content. The publisher thus expressly distances itself from all third-party content that may be relevant under criminal or liability law or that may offend common decency.
13. CHANGES
13.1
We may amend this privacy policy at any time without prior notice. The current version published on our website will apply. Where the Privacy Policy forms part of an agreement with you, we will notify you of the change by email or other appropriate means in the event of an update.
14.1
If you have any questions about data protection, please write to us by e-mail or contact directly the responsible person in our organisation listed for data protection at the beginning of the privacy policy.
Source: Data protection generator from SwissAnwalt
15. MISCELLANEOUS/MISCELLANEOUS
15.1
Board, lodging and organisation are fully covered by the client.
15.2
Travel distances will be organised by the fastest means of transport – car journeys up to max. 2 hrs, train journeys up to max. 4 hrs, from 4 hrs by plane – continental/economy, intercontinental/business.
15.3
Accommodation in clean/quiet guesthouse/hotel room with bathroom – no private rooms of clients
16. SEVERABILITY CLAUSE
If any provision of these T&Cs is or becomes illegal, invalid or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed to be replaced by a valid provision which takes into account as far as possible the economic purpose of the provision and the intention of the parties at the time of conclusion of the contract. The same applies to any loopholes in these GTC.
17. SAFETY PRECAUTIONS
17.1
sandroprimus.com undertakes to ensure security in systems, programmes, etc., which it owns and over which it has influence, in accordance with the current technical state of the art, and to comply with the rules of data protection.
17.2
Customers shall ensure the security of systems, programmes and data within their sphere of influence. In their own interest, customers should keep passwords and user names secret from third parties.
17.3
sadnroprimus.com shall not be liable for improper action or disregard of risks by the customer or third parties, excessive use, unsuitable operating resources of the customer or third parties, extreme environmental influences, interference by the customer or interference by third parties (viruses, worms, etc.) that occur despite the necessary current security precautions.
17.4
sandroprimus.com uses photos of events on its own website or in social media on which participants can be recognised. Should this be done against the will of a person, he/she can instruct sandroprimus.com to remove his/her person from the picture. Further and own claims cannot be asserted.

18. COPYRIGHT
© sandroprimus.com. All pages enjoy copyright protection. Imitations of any kind constitute an infringement of copyright and will be prosecuted and liable to damages.
The information and content published on the website are protected by copyright and are the property of sandroprimus.com or the respective rights holder. Reproduction, editing, distribution or any other form of exploitation is not permitted and requires the prior written consent of the respective rights holder. sandroprimus.com and the respective rights holder expressly reserve all rights in this respect.

© sandroprimus.com. Updated 2022